Bentley
Retail Systems
905-849-0947
Mon-Fri 9:30-5:00
 

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Services

Remote Data Recovery Service

In-Lab Recovery Service

On-Site Service

For solutions in which your hardware is functioning normally, our Remote Data Recovery service is the quickest, most convenient and cost effective solution. This service performs lab quality recovery right on your desktop or laptop in as little as one hour.

For situations in which the hardware is physically failing or damaged, our In-Lab services will utilize our cleanrooms to retrieve your mission critical data. This service is the most effective solution for very complex and extreme situations.

For the most critical of situations, Ontrack Data Recovery offers On-Site service, providing you with on-site access to a team of data recovery engineers. Teams are standing by for deployment worldwide to solve your mission critical data loss.

Levels

1
On-Site

2
Emergency

3
Weekend

4
Priority

5
Standard

24x7 weekends & weekdays

24x7 weekends & weekdays

8am to 5pm Central Time weekends

7am to 7pm Central Time weekdays

7am to 7pm Central Time weekdays

Our highly trained engineers travel to your location anywhere to perform recovery services.

Ontrack Data Recovery Engineers will work around the clock, non-stop for a quick and complete data recovery solution.

If the job is not completed during the week days, our expert engineers will continue to work on Saturday and Sunday to ensure a timely recovery.

Ontrack Data Recovery Engineers work on the data recovery job during normal business hours until the recovery process is complete. This moves the job ahead of standard jobs during every step of the recovery process and typically cuts recovery time in half.

A team of engineers works on the data recovery job during normal business hours.